A STUDY OF CONSUMERS’ PROTECTION IN THE ARAD COUNTY

Abstract

The National Authority for Consumers’ Protection is concerned to survey the market
of agro-alimentary produce; as a result of the punctual programme, it develops
control activities in order to check quality / conformity of foodstuff supplied for sale.
Meat preparations are the most demanded and preferred; this is why they have paid
particular attention to quality, labelling, marketing, and storage. Of the total 87
complaints concerning lack of compliance with the standards of such items as fruits,
milk, meat, vegetables, bread and bakery, alcoholic and non-alcoholic beverages,
coffee, chocolate, and fish preparations, only 31 proved justified. We can see that of
the total complaints only 35.63% are justified and that they concern such produce as
biscuits, fresh and refrigerated fish, vegetable and fruit juices, pet foods, spirits,
beer, and non-alcoholic beverages.